Privacy Policy

Effective Date: 20/10/2026

At Verion Logistics, we value the privacy and security of our customers. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our logistics and shipping services.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

- Full name

- Email address

- Phone number

- Pickup and delivery addresses

- Shipment details

- Payment information

- Tracking and communication records

2. How We Use Your Information

Your information is used to:

Process and manage shipments

Provide customer support

Send delivery notifications and tracking updates

Verify payments and transactions

Improve our services and customer experience

Comply with legal and regulatory requirements

3. Payment Policy

Certain shipments may require full or partial payment before processing or delivery. Shipping fees, customs charges, storage fees, insurance fees, handling fees, taxes, and other applicable charges must be paid by the customer when required.

In some cases, additional payments may become necessary due to:

- International customs requirements

- Import duties and taxes

- Special handling requests

- Warehouse storage fees

- Re-delivery requests

- Expedited shipping services

- Changes in delivery destination

Failure to make required payments may result in delays, suspension, or cancellation of delivery services.

4. Information Sharing

Verion Logistics does not sell customer information. However, information may be shared with:

- Delivery partners and carriers

- Customs authorities and government agencies

- Payment processors

- Legal authorities when required by law

5. Data Security

We implement reasonable security measures to protect customer information from unauthorized access, misuse, disclosure, or alteration.

6. Tracking and Communications

Customers may receive shipment updates, notifications, and service-related communications via email, phone calls, or text messages.

7. Cookies and Website Usage

If applicable, our website may use cookies and analytical tools to improve user experience and enhance service performance.

8. Changes to This Policy

Verion Logistics reserves the right to modify this Privacy Policy at any time. Updated versions will become effective immediately upon publication.

9. Contact Us

For questions regarding this Privacy Policy, please contact:

Email: info@verionlogistics.com

Phone: +1 661 652-2874

Customer Support Hours: Monday - Saturday 8:00 AM - 6:00 PM